Arielle Reinigungen
Cleaning in Biel/Bienne
4.08 stars from 288 reviewsIs this your business? Claim this profile
About Arielle Reinigungen
Frequently asked questions
What cleaning services does Arielle Reinigungen offer?
Arielle Reinigungen provides high-quality cleaning services with a special focus on cleanliness, punctuality, and reliability.
In which area does Arielle Reinigungen operate?
Arielle Reinigungen is based in Biel/Bienne, from where the company offers its cleaning services.
How does the inquiry and quotation process work at Arielle Reinigungen?
The customer fills out the inquiry form on top-offerten, after which top-offerten forwards it to Arielle Reinigungen and other suitable companies. The customer then receives a quote from this company as well as up to four additional quotes for comparison, depending on their selection.
Arielle Reinigungen
Offers & services
What customers say
-
Cleaning Quality and Cleanliness
The majority of customers rate the cleanliness of the cleaning as good to very good, often appreciating the thorough and orderly execution. However, a few criticisms mention incomplete cleaning and lack of care, indicating some quality inconsistencies.
-
Punctuality and Reliability
Many comments praise punctuality and reliable adherence to delivery or handover times. Nevertheless, some clients report last-minute appointment changes and issues with key management, leading to uncertainties and additional effort.
-
Friendliness and Communication
Contact is generally described as friendly and uncomplicated, including good accessibility and communication. At the same time, there are indications for communication improvements, such as delayed or last-minute notifications and difficulties in reaching the company, which some customers perceive negatively.
Reviews - Arielle Reinigungen
Only customers who book a company through top-offerten are entitled to submit a review for that company. This system does not completely rule out fake reviews, but it makes them considerably harder. Over the years we have collected thousands of authentic customer testimonials. Read here the ones about Arielle Reinigungen.
Diese Reinigungsfirma gehört verboten! Sie kommunizierten erst am Vorabend per Mail um 22.00 Uhr, dass die Reinigung nun plötzlich an zwei Daten durchgeführt wird. Das Reinigungsdatum auf der Auftragsbestätigung wurde somit nicht eingehalten. Telefonisch erreichen kann man sie danach nicht, da sie die Nummer blockieren. Der Kontakt verläuft dann nur noch per Mail (ergibt einen Zeitverlust für Kunden). Für uns klar eine Masche, weil so kurzfristig in der Regel kein neues Putzinstitut organisiert werden kann. Sie verlangen dann mehr Geld, weil der Abgabetermin mit dem Vermieter ja eingehalten werden muss. Wenn man nicht darauf eingeht, stornieren sie den Auftrag. Bei uns war dies drei Stunden vor abgemachten Termin. Eine absolute Sauerei!
Die Reinigungsfirma hat den Spühlkasten kaputt gemacht und ist danach nicht für den Schaden aufgekommen. Auch der Inhaber der Firma zeigte absulut keine Einsicht dafür aufzukommen! Absolut unsierös!!!