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Kompass Umzug GmbH

Moving in Bern

4.28 stars from 23 reviews
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This company is no longer officially active

Kompass Umzug GmbH was active with us but is no longer active according to the commercial register (status: Im Handelsregister gelöscht). The existing reviews are kept for reference.

About Kompass Umzug GmbH

The Kompass Umzug GmbH, headquartered in Bern, offers moving services in Bern and the surrounding areas. As a provider of moving services in Bern, the team supports both private and business customers with various types of moves – from planning through execution, including packing and furniture assembly. Customers value the friendly and competent staff who handle moves with expertise and care. The moving team is known for its helpfulness and efficiency, ensuring a pleasant collaboration. On site, the company offers various services related to furniture transport and packing. However, reviews also highlight weaknesses in customer communication. Several customers report difficulties reaching the company by phone or email and sometimes receive no or delayed responses to complaints. This is especially problematic in cases of damage to moving goods, leading to dissatisfaction. Occasionally, the actual time required exceeds initial estimates, which may result in additional costs. Interested parties can request a cost estimate during an initial consultation, but this should be understood as a rough estimate. Timely contact is recommended to better coordinate the moving process and minimize potential misunderstandings. Kompass Umzug GmbH primarily operates in the Bern region and offers its moving services there.

Frequently asked questions

What services does Kompass Umzug GmbH offer?

Kompass Umzug GmbH impresses with friendly and careful service as well as high work quality in moving.

In which region does Kompass Umzug GmbH operate?

The company is based in Bern and serves customers in the surrounding area.

How does the offer request process work at Kompass Umzug GmbH?

Interested parties can request and compare several offers free of charge and without obligation via the portal.

Kompass Umzug GmbH

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Phone
+41799263768
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Email
info@kompassumzug.ch
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Commercial register
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Headquarters
Felsenaustrasse 17
3004 Bern

What customers say

  • Friendliness and Competence of the Team

    Customers particularly appreciate the company's friendly, respectful, and dedicated employees who work carefully and professionally. The team is often described as helpful and efficient, ensuring a pleasant working relationship.

  • Issues with Communication and Complaints

    Several reviews point out difficulties in reaching the company by phone or email. Responses to complaints sometimes do not arrive or are delayed, especially causing dissatisfaction when furniture is damaged.

  • Discrepancies in Time and Cost Effort

    Recurring criticism highlights that the actual time spent and the associated costs are often higher than originally estimated. Customers report significantly longer working times and unexpected additional costs, which strain the budget and cause frustration.

Reviews - Kompass Umzug GmbH

Only customers who book a company through top-offerten are entitled to submit a review for that company. This system does not completely rule out fake reviews, but it makes them considerably harder. Over the years we have collected thousands of authentic customer testimonials. Read here the ones about Kompass Umzug GmbH.

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B. Christian, Köniz
Privatumzug, 3.5 Zimmer · 20.02.2018

Super Team, engagiert, super Einsatz

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S. Norelli, Bern
Privatumzug, 3.0 Zimmer · 08.05.2017

Sehr professionelle Arbeiter, waren schnell !

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Price paid: CHF 176.00
N. Dudar, Lenk im Simmental
Privatumzug, 2.5 Zimmer · 30.04.2017

Wir waren mit Allem ausgezeichnet zufrieden! Alles hat tip top geklappt,die Männer waren sehr freundlich und die Zusammenarbeit bestens.Sie haben alle unsere Wünsche berücksichtigt und sie haben sehr speditiv gearbeitet. Würde diese Firma sofort wieder engagieren! Grosses Kompliment und besten Dank nochmals!

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Price paid: CHF 760.00
g. Rene, Heimberg
Privatumzug, 6.5 Zimmer · 29.11.2016
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Price paid: CHF 839.00
S. Lisette, Bern
Privatumzug, 4.5 Zimmer · 06.10.2016

War sehr zufrieden. Es lief alles reibungslos. Ich werde die Firma weiter empfehlen.

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Price paid: CHF 0.00
S. Angela, Mühlethurnen
Privatumzug, 4.5 Zimmer · 19.09.2016

Berechnet wurden wie vereinbart 4 Stunden, lediglich hatten die Jungs 3 Stunden.

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Price paid: CHF 676.00
S. Holger, Heiligenschwendi
Privatumzug, 2.5 Zimmer · 09.06.2016

Hinsichtlich Arbeitsweise alles korrekt. Möbel wurden professionell geschützt und sicher transportiert. Mitarbeiter waren sehr freundlich und zuverlässig.

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Price paid: CHF 625.00
M. Thomas, Frieswil
Privatumzug, 4.0 Zimmer · 29.03.2014

Sehr freundliches umgängliches Team Sie waren sehr speditiv und sorgfältig Konnten uns über nichts beklagen und können daher diese Firma nur weiterempfehlen!

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Price paid: CHF 0.00
W. Andrea, Neuenegg
Privatumzug, 3.5 Zimmer · 18.11.2013

Toller Service! Die Zusammenarbeit mit dem Zügelteam war äusserst angenehm und deren Arbeitsweise sehr sorgfältig und fachkundig. Ich bin erleichtert und dankbar, dass alles so gut funktionierte! Gerne wieder!

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Price paid: CHF 0.00