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Mail forwarding with Swiss Post when moving

What does it cost to forward your mail? The Swiss Post forwarding order (officially "Change of address with mail forwarding") costs CHF 35.- online for 6 months — CHF 47.- at the counter (as of September 2026). Forwarding abroad is more expensive (e.g. 12 months online CHF 90.-, at the counter CHF 102.-), and additional adults and legal entities are charged extra. The tables below show all domestic options and surcharges; forwarding abroad has its own section further down.

Go straight to the online process at Swiss Post: Change of address with mail forwarding. Keep in mind: the forwarding order only buys you time. Check which providers are informed via Swiss Post's free moving notification — you still have to report the actual change of address to authorities, banks and other organizations everywhere yourself.

Important: Set up the order at least four working days before your move. Shorter notice works as an express order (until 11 p.m. the evening before) — but that costs an extra CHF 10.-, which is easy to avoid when you know your moving date early.

Note that these forwarding services only cover letters. If you would also like your parcels forwarded, this costs extra. Here is an overview of the most common forwarding options:

Mail forwarding price overview

Change of address Cost at the counter Cost online
Domestic with forwarding for 6 months CHF 47.- CHF 35.-
Domestic with forwarding for 12 months CHF 57.- CHF 45.-
Domestic with forwarding for 18 months CHF 67.- CHF 55.-
Change of address without forwarding - Free
Holding mail Cost at the counter Cost online
Base price for 2 weeks CHF 20.- CHF 8.-
per additional week (max 24) CHF 2.- CHF 2.-
Saturday delivery CHF 10.- CHF 10.-
Forwarding mail with per-item billing for parcels Cost at the counter Cost online
Base price for 2 weeks CHF 22.- CHF 10.-
Surcharge for forwarded parcels CHF 8.- CHF 8.-
Surcharge per additional week CHF 4.- CHF 4.-
Forwarding mail with flat-rate price for parcels Cost at the counter Cost online
Base price for 2 weeks CHF 37.- CHF 25.-
Surcharge per additional week CHF 4.- CHF 4.-
General surcharges for all orders Cost at the counter Cost online
Additional person (change of address with mail forwarding) CHF 15.- CHF 15.-
Additional person (forwarding / holding mail) CHF 5.- CHF 5.-
Express order CHF 10.- CHF 10.-
Per forwarded parcel CHF 8.- CHF 8.-

Forwarding abroad

For moves abroad, Swiss Post offers the change of address with mail forwarding only as a 12-month option: CHF 90.- online, CHF 102.- at a branch. The surcharges match the domestic order: CHF 15.- per additional adult or company, CHF 10.- for the express order.

Important: parcels are only forwarded within Switzerland — if you leave the country, only letter mail follows you to your new address. For parcels, it pays to update your address with online shops and senders early; the steps are in the change of address checklist.

Frequently asked questions about mail forwarding

What does a Swiss Post forwarding order cost?

Online CHF 35.- for 6 months of forwarding within Switzerland, CHF 45.- for 12 months and CHF 55.- for 18 months. At the counter, the same order costs CHF 12.- more in each case (CHF 47.- / 57.- / 67.-). The plain change of address without forwarding is free online. As of September 2026.

When should I set up mail forwarding?

At least four working days before your moving date. Shorter notice is possible (as an express order until 11 p.m. the evening before), but it costs a CHF 10.- surcharge. Since the moving date is usually fixed well in advance, this surcharge is easy to avoid.

Are parcels forwarded automatically?

Parcels always cost extra. With the change of address with mail forwarding, each forwarded parcel within Switzerland is charged at CHF 8.-. The separate "temporary mail forwarding" offer has two variants: per-item billing (base price CHF 10.- online, plus CHF 8.- per parcel) or the flat rate for letters and parcels together (CHF 25.- online for 2 weeks). The details are in the tables above.

Can I have my mail held instead of forwarded?

Yes. "Holding mail" costs CHF 8.- online as a base price for 2 weeks plus CHF 2.- per additional week (a maximum of 24 additional weeks, i.e. 26 weeks in total) — practical if there is a gap between moving out and moving in, or while you are on vacation.

Is every item of mail forwarded?

No. Parcels are only forwarded within Switzerland and for a surcharge, and some types of mail are excluded — such as free newspapers or items from other delivery organizations. You will find the complete list of exceptions at Swiss Post.

What does forwarding abroad cost?

Forwarding abroad is only available for 12 months: CHF 90.- online, CHF 102.- at a branch. Additional adults or companies cost CHF 15.-, the express order CHF 10.-. Parcels are only forwarded within Switzerland.

Does the forwarding order cover everyone in the household?

The base price covers one person. Each additional adult costs an extra CHF 15.- with the change of address with mail forwarding, and CHF 5.- with forwarding or holding mail. Children move along free of charge.

A note on the surcharges: each surcharge only applies to the offer you booked — with the parcel flat rate, there is no additional per-item billing for parcels.

Swiss Post contact center

+41 848 888 888
CHF 0.08/min from the Swiss landline network

Monday to Friday: 7:30 a.m.-6:00 p.m.
Saturday: 8:00 a.m.-12:00 p.m.

As soon as your moving date with the moving company is fixed, it is best to set up the forwarding order right away.

Philipp Etter
Philipp Etter
Founder of top-offerten.ch

Philipp Etter built up his own moving and cleaning company before founding top-offerten.ch in 2008. Since then, he has passed on more than 333,000 requests to verified Swiss companies with top-offerten – the tips in this guide come from that day-to-day experience.

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